Oh, organization and workforce transformation, what a mouthful! But fear not, my dear readers, for I am here to guide you through this bewildering landscape with a sprinkle of humor and a dash of Malay flavor. So, buckle up and…
Day: September 13, 2023
Customer experience plays a pivotal role in shaping the success of any business or institution. In today’s fast-paced world, where consumers have a multitude of options at their fingertips, academic institutions are recognizing the need to focus on providing exceptional…